• Local Recordings And How To Use Them

    • helpme

    Whenever you record your live event you are actually recording in two places: the CHAMP Cloud and your local encoder. This is automatic and ensures that you have a local copy as a backup, should you need it. Although rare, the Internet is still a bit wild and things can…

  • How To Create A Private Packet

    • December 29, 2022
    • helpme

    There may be times where you’d like to make certain attachments on your Agenda only available to your Board Members and not to the public. In other words, you want to attachments excluded from the public packet. This is done by using the Private Packet for your Board, instead of…

  • SNAT = Dangerous

    • December 9, 2022
    • helpme

    Your CHAMP Video service requires that ports 50001 through 50008 be NAT mapped from your edge firewall to the local IP address of your CHAMP Encoder. Best practices says that this NAT mapping be a DNAT and not an SNAT Why Is It Dangerous? SNAT obfuscates who is talking to…

  • What Ports Does CHAMP Use

    • helpme

    If you have the CHAMP Video service, then your encoder will need ports 50001 through 50008 NAT mapped to the local IP of the encoder. We recommend restricting access to these port to the following IP blocks. 23.227.180.224/27 and 23.227.180.144/28 CHAMP IP Blocks

  • How To Add An “Extra” Time Stamp

    • November 21, 2022
    • helpme

    Typically, you will create your timestamps from your agenda as detailed here but you may wish to add an “Extra” timestamp that isn’t part of your Agenda. We call these “floaters” and this article will explain what they are and how you create them. What Is A Floater Timestamp? These…

  • How To Remove Attachments

    • November 4, 2022
    • helpme

    Adding attachments to your Agenda Items are easy via drag-and-drop but how do you remove an attachment?

  • How To Move/Copy An Agenda Item

    • October 28, 2022
    • helpme

    There are times where an Agenda Item needs to be moved or copied for a future meeting. Maybe an Agenda Item is delayed and need to be moved to the next meeting, or maybe you have an item you know is going to appear on several future meetings and you’d…

  • Can My Video Auto Play?

    • February 8, 2021
    • helpme

    For CHAMP Live and OnDemand video players, auto-play is not an option. The reason is that desktop browsers have become more strict in how they handle video. The good news is that the experience for your viewers are identical for both mobile and desktop. The bad new is that they…

Prev Next