When you choose a CHAMP Camera system, one of the first steps in the installation process is to do a “virtual walkthrough”. This is simply a video conference call where you walk through your meeting space to show the CHAMP team the location so that we can create an installation…
Cable modems aren’t the best for streaming video. This is a rough guide on what you can do when you have issues.
If you are looking to stream video and your connection to the Internet is a cable modem, we would strongly recommend that you upgrade to a more reliable connection, such as fiber or metro ethernet. This article will explain some of the reasons why. Consumer Grade Cable modems and the…
A description of the “Video Parachute” and a diagram of all the connections on the device.
Because your video is not making it to the CHAMP encoder. Here’s how to figure out what is wrong.
A brief overview of what closed captions are, how they are generated and inserted into your video.
Everything you ever wanted to know about closed captions but were afraid to ask. 🙂
A Template is a handy way to have all of the “boilerplate” for any Event automatically entered for you. For example, if you create a Template for a public meeting, then you can have it automatically put in your “Call to Order”, “Pledge of Allegiance” and any structural items that…
We don’t offer any reports that show current active viewers. Currently, the reports generator runs nightly to generate reports. So if you’re curious about how many are watching your event, you’ll need to run the report the next day.
After you run a report you should see something similar to the graphic below. Here’s how to read the report and understand the data being presented: The left axis shows the number of viewers The bottom axis shows the date At the top of the page will be the total…